UK Safety Recall Announcement for Ecodan Models
Mitsubishi Electric has taken the precautionary step of issuing a product safety recall after a component failure in one of our Ecodan air source heat pumps.
The model numbers affected are: PUHZ-W50VHA; PUHZ-W50VHA-BS; PUHZ W85VHA-BS; PUHZ W85VHA; PUHZ W90VHA; PUHZ-HW140VHA; PUHZ-HW140VHA-BS; PUHZ-HW140VHA2-BS, PUHZ-HW140YHA-BS and PUHZ-HW140YHA2-BS
Medium-sized W85 units manufactured in Scotland (PUHZ W85VHA2-BS) are manufactured using a different component design and are not affected by the recall.
A dedicated webpage has been set up to help customers identify which models are affected at www.mitsubishielectric.co.uk/response-team.
We have also set up a free telephone line for homeowners which is open from 8am – 7pm Monday to Saturday on 0800 783 1764